Plans and quotas
Your plan decides five things: how many devices you can pair, how large a single file may be, whether preview and sharing are available, how many commands you may send in a month, and how many AI messages.
The shipped defaults
| Free | Personal | Pro | Business | |
|---|---|---|---|---|
| Devices | 1 | 3 | 10 | unlimited |
| Largest single file | 50 MB | 500 MB | 1 GB | 2 GB |
| File preview | — | yes | yes | yes |
| Share links | — | — | yes | yes |
| Commands per month | 100 | 2 000 | 20 000 | unlimited |
| AI messages per month | 50 | 20 000 | unlimited | unlimited |
These are the current limits. The plan card in your profile always shows what applies to your account — if it and this table ever disagree, the profile is right.
Prices are on the pricing page, not here: they change more often than behaviour does.
What each limit actually stops
- Devices — pairing a device beyond the limit is refused. Remove one you no longer use first; see devices and sessions.
- File size — an upload over the limit is refused before it starts and again while it runs; preview and sharing obey the same ceiling. See transferring files.
- Preview — without it, files are downloaded instead of opened in place.
- Share links — without it, the Share button carries a padlock. See sharing a file with a link.
- Commands per month — every listing, upload, rename and delete is a command. Ordinary browsing spends a handful; the limit exists to stop automated hammering, not normal use.
- AI messages — counted per calendar month across the website and the desktop app, because both draw on one allowance. See using AI chat.
unlimited in the table means the limit is switched off rather than set very high.
When you hit a limit
The action is refused with a message naming the limit — nothing is silently truncated, and nothing is queued for later. Monthly counters reset at the start of the next calendar month; device and file-size limits are not counters and reset never.
Reaching the AI limit leaves the rest of Filemote working normally. Reaching the command limit does not touch files already on your machine — it stops the web app from asking your agent for more.
Where to see your own numbers
Your profile shows the current plan and what it grants. The file manager marks features your plan lacks with a padlock and explains them on hover, so you can tell an unavailable button from a broken one.
Changing plan
Upgrading applies the new limits immediately. Downgrading is where to be careful: if the new plan allows fewer devices than you have paired, decide which ones to keep rather than discovering the answer later — the same applies to a lower file-size limit and to share links, which stop working on a plan without sharing.
Nothing about a plan change touches your files. Plans limit what the service will do for you, never what is on your own machine.
Updated 2026-10-16